Bampton Surgery
Drs. Chris Mew and Paul Backhouse
  
The Surgery, Barnhay, Bampton, Devon. EX16 9NB
Telephone 01398 331304
Fax 01398 332067

News

PATIENT SATISFACTION SURVEY 2007/2008

A BIG THANK YOU

to everyone who took part and completed a questionnaire in December 2007 on behalf of the Doctors and Bampton Surgery.

6% of Patients completed a survey and all results were above the national average.

The questions and results are displayed below

 
2007
Question
Practice Score
National
Average
Satisfaction with availability of particular doctor
76
60
Satisfaction with availability of any doctor
81
69
Satisfaction with phoning through to doctor for advice
72
61
Satisfaction with receptionists
86
77
Satisfaction with phoning through to the practice
68
59
Satisfaction with continuity of care
77
69
Ability to keep healthy after visiting doctor
69
62
Satisfaction with waiting times at the practice
63
57
Satisfaction with time doctor spends
85
80
Ability to understand problem after visiting doctor
74
69
Satisfaction with opening hours
72
67
Ability to cope with problems after visiting doctor
71
66
Satisfaction with how well doctor listens
88
84
Satisfaction with doctor's questioning
85
81
Satisfaction with doctor's patience
87
84
Satisfaction with doctor's explanations
86
83
Satisfaction with how much doctor involves patient
84
81
Satisfaction with doctor's concern
86
84
Satisfaction with how well doctor puts patient at ease
86
84

March 2008

 

 
 

The Surgery, Barnhay, Bampton, Devon. EX16 9NB Telephone 01398 331304
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